I Need Help Now!!!

[drpigskin]

I am trying to install Groupwise 5.5 on a clean Windows XP Pro desktop. The windows messaging system has been already installed. Everytime I try to access the Client32 setup file, I get a pointer and a hour glass for about a second and then it just goes away, nothing happens. I have try both browsing the setup file and using the run command. What am I doing wrong? Any help will be appreciated.

 

[chesterm]

Disable Anti-virus? If the install is local try creating a shortcut the the exe and run it in compatability mode.

 

[drpigskin]

thanks for the help but the install isnt local its off of the mail server

 

[pray11342]

I have a customers PC that has lost access to her Contacts list twice.

The problem on that PC (Win 98) was that another installation had installed a newer or different version of Windows messaging. Here is what I did to fix it. . .

Uninstall the Novell Client. (Unc32.exe)

Unininstall Windows messaging.

Re-install the Novell Client. It will notice that Messaging is missing, and installs the version that it likes, from the CD, I presume.

After that, they can see all functions in Groupwise again.

This works on Win 98. WinXP is a newer client, (Ver 4.83?) and I don't know if it will help. I do know that Groupwise 5.5 is very choosy about which version of Windows Messaging is installed.

Good luck
Paul Ray

Programming Languages -- .BAT Files

Preffered editor -- EDLIN

 

[drpigskin]

I have tried the compatibility mode with the short cut, it doesnt work because its not a local file. Groupwise setup is located on the Mail Server.

I also have uninstalled both the Windows Messenger and used the Groupwise Cleaning agent to start from scratch with this install, doing both things led to the same issue, I still cant get the setup file to respond.

Any other suggestions?

Would reinstalling XP have any effect on this?

 

[RSA2000]

Did you install winntwms (Windows XP messaging for GroupWise)? You must specifically install winntwms, then install the GroupWise client to get this to install properly. Here's the link

http://support.novell.com/servlet/filedownload/uns/pub/winntwms.exe/

Hope this helps!

 

[drpigskin]

Thanks I will give that a try, I am assuming that if I uninstall everything, then install in the order you suggest it will be the same.

 

[drpigskin]

Thanks for all the suggestions on how to handle this issue, not matter that none of them helped solve the problem. In the end I had to FDisk and format the drive once again. Then I reinstalled Windows XP Professional.
Thanks again for all that tried to advise me.