I have a problem with outlook expre

[consafe]

I have a problem with outlook express (XP sp2).
I have 2 user on 1 computer, for A it's ok but for B it's no messeges on the mail. It's the same for imported old mail and new recived mail, I can see from who and also attached messeges but not anything in the messages box.

 

[rvnguy]

Make sure that you are logged as 'A' for A email and as 'B' for b email.

If this was not how you were logged when you imported mails you might have to re-do this

rvnguy
"I know everything..I just can't remember it all

 

[smah]

Are both users trying to use the same actual mail account?

 

[consafe]

No they have their own mail account and the problem is only for user B. B recive her mail but there are no message in them, she have 2 mail account. It's the same for the old imported mail.

 

[rvnguy]

check where the message DB is located for each user, logon as 'A' open OE & check. Logout A and logon as "B" open OE & check.

Insure that the users are not trying to use the same message store.

rvnguy
"I know everything..I just can't remember it all

 

[smah]

Please explain what you mean by "B recieve her mail but there are no messages in them".....

How do yo know the mail is recieved - is it in the inbox, but you can't see any text in the preview pane?

 

[consafe]

Yes it is like you wrote, all E-mail are in inbox but there are no text in the preview message box. It's the same with open E-mail, no text in the message (White part of E-mail).

 

[smah]

There are a few possibilities. Try this one first:

http://support.microsoft.com/kb/312351/en-us

 

[consafe]

It didn't work.

 

[smah]

What antivirus software are you using? Temporarily disable your antivirus softwareand restart OE to test (be careful not to open any unknown messages & get infected during this test!). If this solves the problem, look for an update or patch from your AV vendor. If the problem remains go to Start, Run, %SystemRoot%\System32\inetcomm.dll /reg, OK

 

[smah]

Don't forget to re-enable your AV software!