I have a customer that has a Panaso

[puss1946]

I have a customer that has a Panasonic phone system and I am changing over to a basic ip 500. They have two door phones now with one using a door opener.my question is can the existing door phones be used with the ip 500 controller.

 

[IPOLackey]

Hey,

Depends on the door phones.

If they're analogue devices then it should just be a case of patching to a POTS port.

If they're SIP then you'll preferred edition with 3rd party IP endpoint lics and users setup.

Have a look at the make and model and how they're currently connected.

Google is your friend.

 

[IPOLackey]

PS. hopefully they're not using relays, but if they are these can also be setup as per the knowledgebase install guide for the IPO.

 

[puss1946]

I could not get the units to work Will replace with vikings.
Also I entered system speed dial numbers and they will not call out.Am using #600 ect. and it grabs line one but does not dial.I also tried feature and 6oo. IP500 basic

Thanks For the reply

 

[puss1946]

i FOUND THAT I HAD TO DIAL INT # AND NUMBER. cap lock on by mistake.

Thanks again

 

[intrigrant]

Panasonic have integrated hardware for intercom units, I am 100% sure you cannot use them on IP Office.
We do both brands and Most Panasonic systems we sell use the integated hardware as it is a lot cheaper to use.