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I get "unobtained" or "waiting for line" on PRI outbound

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soAnet

soAnet

Technical User
Oct 17, 2017
19
NG
I have configured PRI on Avaya IPO500v2 for the first time but get "unobtained" if I dial 9 bcos I configured 9N/Dial/Ns9085558899/0 as System ShortCodes
OR "waiting for line" if I make inbound call I get Network Busy instead of my Auto Attendant
 
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The ISP for the E1/PRI line has solved their problem and everything is working perfectly.
Thanks for all your support
 
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Sorry, Late to the party, but next time, if you can't get inbound or outbound calls, then check the trunk on System Status.
 
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FILE > ADVANCED > System Status (SSA) > Login Credentials are the same as Manager login
 
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