I can't send emails

[caraloca]

Hi, I just noticed that I can not send emails since 4 days ago, I am using netscape 7.1 mail with my pop3 account, winxp pro.
I can receive emails but I can not send, I check my preferences in netscape and it looks fine to me.
Any ideas?

 

[jrbarnett]

Hello

Do you get any error messages (eg unable to connect to SMTP server) when trying to send?

Also has something changed in your system configuration about 4 days ago when you were able to send emails?

John

 

[caraloca]

Hi, no I got no errors , that's why I just noticed it yesterday, when I said an email at theend it sis 'mail delivered" and that it.
I have another pc with the same email account settings as this and they both look the same.
The last thing I installed was the Firebird browser but I hardly use it.
I will contact my internet provider, maybe something is happening.
If something changed my configuration, how can I know?, today I did a system restore but still the same.
Thank you

 

[prospector48]

I, too, am having the same problem. I was getting the "unable to connect to SMTP" error message and so reinstalled Windows 2000 Pro. I installed Netscape 7.1 and it worked for few days and then stopped sending emails. I tried sending emails with Microsoft Explorer and have no problem sending emails that way, but when I use Netscape 7.1, it trys and then locks up the program.

I suspicion it may be a problem with a password.

Any help would be appreciated.

Prospector48

 

[prospector48]

I am posting this question again since no one has answered it. I can't believe that I have found a problem that can't be solved. I am using Outlook with Internet Explorer as a work around, but I don't like it at all!
Please, can someone find the solution?

Prospector

 

[mightypile]

I had the same problem for months. As a last resort, I followed somebody's advice whom I regarded as a crackpot earlier.

I changed the smtp server on every mail account that was not associated with my isp to my isp's smtp server as follows:

PREVIOUS CONFIG THAT DIDN'T WORK
--------------------------------
Account A - pop3="mail.a.com" smtp="mail.a.com"
Account B - pop3="pop3.b.com" smtp="smtp.b.com"
Account C - pop3="mail.c.net" smtp="mail.c.net" (My ISP)
Account D - pop3="pop.d.org" smtp="smtp.d.org"

CURRENT CONFIG THAT WORKS
--------------------------------
Account A - pop3="mail.a.com" smtp="mail.c.net"
Account B - pop3="pop3.b.com" smtp="mail.c.net"
Account C - pop3="mail.c.net" smtp="mail.c.net" (My ISP)
Account D - pop3="pop.d.org" smtp="mail.c.net"

I know that it seems strange to tell Outlook that to send mail from your "a.com" account, you have to send it through c.net, but it has worked for me. I believe it has something to do with people relaying spam through other ISPs' smtp servers.

Best of luck,
Mike

 

[prospector48]

Problem Solved!

Thanks Mightypile,

Although your solution didn't work for me, it did trigger some additional thinking on my part. (Always a good thing!)

When I opened Windows and clicked on Netscape Mail and News Groups and then clicked on Outgoing Server (SMTP), I noticed that the port setting for the outgoing server was blank. When I put in 25 (the normal port setting for the outgoing server) Eureaka! I was able to send emails.

Appearently sometimes the antivirus program can mess up some of these things. (See Comcast Email Help FAQs:Email:General)

I also found that the Email Port settings should be as follows:
Normal SSL
Incoming 110 465
Outgoing 25 995

Hope this helps someone else. If so, please put a star by this post so I will know.
Prospector48