I can't get to my router configuration page.

[Wheels04]

I somehow cannot get to my router's configuration page. I type in 192.168.0.1 in my address box and I get "The server at 192.168.0.1 is taking too long to respond." The connection has timed out. No login box comes up either. I called my router support for my router (Dlink: DI 604) and I got a woman who I couldn't understand to save my life. After talking to her I think she did more harm than good. Can someone please help me out!?

 

[stduc]

Is this the first time you have used this router? Or did it work and has now developed a fault?

First check the cabling. Are the lights on the back of the PC and the router indicating a good connection?

Is the PC set for automatic or manual IP address? Open a command shell window & type ipconfig/all

you should see IP=192.168.0.x
default gateway = 192.168.0.1

i.e.

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com EtherLink 10/100 PCI For Complete PC Management NIC (3C905C-TX)
Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.x
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : x.x.x.x
x.x.x.x
Lease Obtained. . . . . . . . . . : 03 February 2007 07:26:58
Lease Expires . . . . . . . . . . : 04 February 2007 07:26:58

If you don't see something like the above - your PC is set up incorrectly. (N.B I have x'd out some numbers!)

Can you ping 192.168.0.1 successfully? If not, then nothing else will work either!

 

[BionicJohn]

try

http://192.168.0.1

not just 192.168.0.1



Liverpool: Capital of Culture 2008
Anfield: Capital of Football since 1892
Iechyd da! John
Glannau Mersi, Lloegr.

 

[Wheels04]

This router has worked for a long time and no I can't ping the router a timed out message pops up. All of the cabling is connected and the internet is set up obtaining an automatic ip address too. I see that I don't have two DNS servers either just one.

 

[stduc]

OK
First things to check.
Check your hosts file c:\windows\system32\drivers\etc\hosts in case some malware has redirected 192.168.0.1
Can you ping 127.0.0.1 - if not possibly your NIC has gone pear shaped (well try repairing the connection 1st (see below).
Check cable & connections - check for kinks & crushing re the cable and plug/unplug the cable at both ends and check for dust build up. Clean as required.
Shut down the PC, power cycle the router, re-boot the PC.
Right click the connection icon in XP & take repair option.
Return the router to manufacturers settings.
If none of the above fixes it, then I would suspect a dead router or NIC card in the PC. Or a virus of some kind.
But before you do, post back the last result of ipconfig/all here please.

 

[jimbopalmer]

Any chance your popup blocker is blocking the signin page?

Try Firefox or safe mode?

I tried to remain child-like, all I acheived was childish.

 

[Wheels04]

The pop-up blocker is off and i always use firefox. This problem is really confusing!

 

[stduc]

Is this your only problem? Can you connect to the internet OK?

If it is the only issue you have then see if you can connect to the router config page using internet explorer. Check Firefox hasn't put that IP on its bad site list.

 

[Wheels04]

My internet connection is fine. I can ping 127.0.0.1 just fine. Her are my ipconfig results:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mark Bundner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DB3RJ011
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : myhome.westell.com

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Intel 8255x-based PCI Ethernet Adapt
er (10/100) #2
Physical Address. . . . . . . . . : 00-A0-C9-2B-7A-37
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.45
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, February 04, 2007 11:51:15 A
M
Lease Expires . . . . . . . . . . : Monday, February 05, 2007 11:51:15 A
M

C:\Documents and Settings\Mark Bundner>

 

[stduc]

Looks to me like you have changed the router from 192.168.0.1 to 192.168.1.1 so I believe if you try

http://192.168.1.1

you will get to your router configuration.

 

[Wheels04]

If I type

http://192.168.1.1,

I get my modem page instead.

 

[jimbopalmer]

Yes, follow the wires, you are plugged into the modem.

It IS possible that you plugged the modem into the LAN port rather than the WAN port, and the D-Link is only working as a switch, not a router.

I tried to remain child-like, all I acheived was childish.

 

[stduc]

Sounds like the wiring is wrong somehow and that the modem is acting as the DHCP server.

I think you need to is:-
Turn off DHCP on the modem & then fix the wiring. Modem to WAN port on router. PC to a LAN port on the router.
Manually set the IP address on the PC to 192.168.0.2 temporarily and connect to the router config & turn DHCP on and set its default gateway to 192.168.1.1. You can then set the PC back to automatic IP address if you wish. You should also look at your ISP's config pages to get the correct IP addresses for their DNS servers and configure these into your router.

You should end up on the PC with
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : ask ISP
ask ISP


What needs to happen to a packet destined for the internet is that it will go from the PC to its default gateway of 192.168.0.1 (the router) that will pass it on to its default gateway 192.168.1.1 (the modem) that will pass it on to your ISP.