Hi All,
For several months I have not been able to receive any e-mail attachments, although I can send them! I have been messing about trying to fix this myself with no success, but email is NOT my area of expertise and I am stumped. Whenever I download any e-mail message containing an attachment from my ISP it seem to be reading the attachment as part of the e-mail text and attempting to display it as part of the email itself. NO attachment Icon appears in my inbox, and I get an error message while downloading that particular email - usually something like this
"Could not open the file C:/.../document.pdf for writing." then it says "Cause: Access permission denied. File may be marked as read only or locked (13)"
However, when I go to the email after it is downloaded and open it I see something like this instead of the attachment icon you would normally click on to open the attachment
"Content-Type: application/vnd.openxmlformats-officedocument.wordprocessingml.document;
name="Useful Housing Contacts.docx"
Content-Description: Useful Housing Contacts.docx
Content-Disposition: attachment; filename="Useful Housing Contacts.docx";
size=12775; creation-date="Thu, 20 Feb 2014 14:16:43 GMT";
modification-date="Wed, 15 Jan 2014 14:51:56 GMT"
PK!0�( r�[Content_Types].xml �(��T�n�0�W�?D�V������[��0��z��l�I�Q�B� \"%���������l �w%�=��^i7+���%�g&��0�A�6�l4��L60#����S ����X��&��V$z�3��3������%p)O5�� ���5}�:�`�e����V�DFK��)_:�K%�)�"
The computer code part then just goes on for quite a while until the email ends. I have had perfect e-mail service on this machine since 2010 when I purchased it and I have changed nothing to my knowledge since I received my last successful attachment in November 2013. I am running Vista, and using Mailwasher Pro 6.5.4 to spam check and Eudora 7.1.09 in paid mode as my email client software. My ISP can find nothing wrong at their end. File types which have failed to attach so far include .pdf, .docx, .html, .vcf, and .jpg. I know you will probably need more information than this to help me but I am not sure what else to tell you. I will check back tomorrow so please let me know what other information you need to have.
As far as I know I changed nothing in my setup at the time this problem began - I wouldn't have anyway because, as I said I don't really understand email and I would have been afraid of stuffing it up.
I hope someone here can be of assistance,
Yours Sincerely,
Ms Jacq Felis.
PS: I do have JPG screenshots of my problem, but I'm not sure how to upload them to this board. If someone could help me with that I would appreciate it, Thanks again, Jacq.
For several months I have not been able to receive any e-mail attachments, although I can send them! I have been messing about trying to fix this myself with no success, but email is NOT my area of expertise and I am stumped. Whenever I download any e-mail message containing an attachment from my ISP it seem to be reading the attachment as part of the e-mail text and attempting to display it as part of the email itself. NO attachment Icon appears in my inbox, and I get an error message while downloading that particular email - usually something like this
"Could not open the file C:/.../document.pdf for writing." then it says "Cause: Access permission denied. File may be marked as read only or locked (13)"
However, when I go to the email after it is downloaded and open it I see something like this instead of the attachment icon you would normally click on to open the attachment
"Content-Type: application/vnd.openxmlformats-officedocument.wordprocessingml.document;
name="Useful Housing Contacts.docx"
Content-Description: Useful Housing Contacts.docx
Content-Disposition: attachment; filename="Useful Housing Contacts.docx";
size=12775; creation-date="Thu, 20 Feb 2014 14:16:43 GMT";
modification-date="Wed, 15 Jan 2014 14:51:56 GMT"
PK!0�( r�[Content_Types].xml �(��T�n�0�W�?D�V������[��0��z��l�I�Q�B� \"%���������l �w%�=��^i7+���%�g&��0�A�6�l4��L60#����S ����X��&��V$z�3��3������%p)O5�� ���5}�:�`�e����V�DFK��)_:�K%�)�"
The computer code part then just goes on for quite a while until the email ends. I have had perfect e-mail service on this machine since 2010 when I purchased it and I have changed nothing to my knowledge since I received my last successful attachment in November 2013. I am running Vista, and using Mailwasher Pro 6.5.4 to spam check and Eudora 7.1.09 in paid mode as my email client software. My ISP can find nothing wrong at their end. File types which have failed to attach so far include .pdf, .docx, .html, .vcf, and .jpg. I know you will probably need more information than this to help me but I am not sure what else to tell you. I will check back tomorrow so please let me know what other information you need to have.
As far as I know I changed nothing in my setup at the time this problem began - I wouldn't have anyway because, as I said I don't really understand email and I would have been afraid of stuffing it up.
I hope someone here can be of assistance,
Yours Sincerely,
Ms Jacq Felis.
PS: I do have JPG screenshots of my problem, but I'm not sure how to upload them to this board. If someone could help me with that I would appreciate it, Thanks again, Jacq.