I cannot load SP4 - it won't finish - Can't uninstall either

[pcmanusa]

I cannot load SP4 - it won't finish. It gets to the point where it starts to install the file and then gives this error:

The specific error is: Access is denied - a nice red X box.

Then I get another box telling me the the installation did not complete that I should reinstall Windows again as a repair. Well, windows boots up fine and I have already done the repair.

I am installing from a full SP4 file on my local drive.

The windowsupdate doesn't offer it as an option - it sees some of sp4 I guess. It has a few updates that it won't load until I load sp4, which I cannot do. Look at the link above for what precipitated all this.

PP

 

[pcmanusa]

Changed my temp variables and rebooted.

No change.

I'm going to turn off protected storage and retry.

No difference.

Log shows event ID 4374
Windows 2000 Service Pack 4 installation failed, leaving Windows 2000 partially updated.
Service Pack 4 installation did not complete.


I just tried to install SP3. No good, it says it cannot install over sp4.

So I have partial sp4 or it thinks sp4 is loaded.

How do I tell Windows it doesn't have sp4 loaded?

 

[pcmanusa]

I just found out how to uninstall SP4, you need to uninstall IE6 and it will show up.

not.

I tried to uninstall IE6 and all it will give me is the option to repair IE6.

Is this Windows 2000 or a game of Zork?