I can receive, but CAN'T send! MS Outlook

[strangeBrew12]

I am using MS Outlook 2003. Due to the location I am in, I am using a dial-up connection. I am currently unable to send any messages using Outlook, but I can receive messages and access the web without problems.

I get an error message that says something about the connection was interrupted.

Please help!

Thanks

JJ

 

[pgaliardo]

Is this using Exchange, or just the POP3/SMTP Settings in Outlook? If it is the latter, I think there is a setting in the SMTP Send settings about requiring authentication. You may need to check with your ISP whether or not this needs to be checked.

 

[strangeBrew12]

Thanks. Hopefully that works.

 

[Chunchie1]

Other than checking the smtp setting, you should check also if port 25 is closed by ISP or the applications you are using. If you using Mcafee 8 or higher anti-virus program it will close the port so check your port first.
you can give a command "telnet xxxx 25" on your command port where xxxx is your machine name.

 

[tlcscousin]

I have also run across the same issue using Norton Internet Security where it wont send email, it moves it from outbox to sent items but it never sends the email.