Try this:
Go to Terms&Sets/37/Line Access/ and program 2 Intercom keys
Go to Terms&Sets/37/Line Access/ and program Prime Line as Intercom.
Go to Terms&Sets/37/Line Access/ and program Poll Access = A
If still does not work:
Go to Terms&Sets/37/Capabilities/Hotline/ and program it to none.
Or:
SystemProgramming/AccessCodes/Pool X/ and see what pool letter 9 belongs too.
It worked!. I went through all the steps you outlined and something must have been out or wack because now it works. I can make an outgoing call.
I really appreciate all of your patience. I learned more about this system in a weekend than I did in the last year. I can't thank you enough for you insights. You can pat yourself on the back for keeping me out of the looney bin.
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