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I am VERY new to this so please bea

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megabyte333

Technical User
Apr 1, 2003
5
BE
I am VERY new to this so please bear with me.
Does anyone know if regular XML code will run from an IP phone? Or does the html page need IP Phone specific tags

I tried cut and pasting some XML into a web page.
It loaded fine from a PC but when I created a service and pointed the phone to it, all I got was the code displayed on the phone.

I'd appreciate any help (aside from a suggesteion to get more training :))

Thanks

Julia
 
Julia,

The Cisco phones are VERY fussy about the XML that you send to them... the require their specific tags in order to properly display the content that you desire. Even a capital letter that should be lowercase will make the XML content fail to parse! The following two items are useful reading before you start developing for the phones.


 
Thanks a lot, I am currently reading these articles.

But could you give me a basic code wich show, for instance, HELLO WORLD on my CiscoIp Phone Screen ?

Thanks

Julie
 
The XML to display text looks something like this...


<CiscoIPPhoneText>
<Text>HELLO WORLD<Text>
</CiscoIPPhoneText>

You also have to make sure that the webserver is sending the content as XML and not as text - if you're using ASP pages add something like

<%
Response.ContentType = &quot;text/xml&quot;
%>

to the top.
 
Im very interested in showing some text or graphics on our ip phones, so far I got logos and some text happening but they can only be viewed from the services menu.

is there a way of displaying it on the screen when the phone is idle <without the user having to goto the services menu to see them?>
 
Yeah it's called the &quot;URL Idle&quot; - set it either for each phone or in the Enterprise Parameters under the Sytsem menu in CCMAdmin. You have to set both the URL and the number of seconds the phone has to be idle before it is displayed... the only problems I have with it is that the page being displayed doesn't go away if I try to start dialling (without pressing the speaker button or going off hook) or when a call comes in - this means the only caller information I get is the phone number at the bottom of the screen in the status line. If these two problems could be resolved I would put idle screens on all of my phones.
 
ThanX AdmanOK.
I got a logo showing when the phone is idle, but you are right, it hides some information about the caller and it doesn't go away when entering numbers.
Maybe it will be fixed in a future version.
I'm using 3.1(3a)
what version of CCM are you using?
 
I'm using 3.2(2c) - hopefully I'll be upgrading to 3.3 in a few weeks... I don't think that will make a difference on this issue though.
 
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