I am unable to navigate to a specific path 1

[thud105g]

I am running XP Home Addition SP1. I recently got a message from Norton AntiVirus saying I had an "at risk file" and that "deletion failed"; I attempted to navigate to the directory (D:\Documents and Settings\marty\Local Settings\Temporary Internet Files\Content.IE5\89GJ4703\MediaTicketsInstaller[1].cab)to attempt to delete the file manually but could not see any subdirectory below Temporary Internet Files. I have my folder options to show system files and hidden files and could not find a subdirectory using the search function.

 

[JoeFrish]

this is possible, the path you mentioned is part of the internet temp file, if you did a cookie delte, delte temp files, you already deleted the virus, and already dleted the file path, therefor you will get the error you mentioned, hope that explains it -Joe

 

[gpalmer711]

You may find that navigating to this path from My Computer or Windows Explorer difficult. Try Clicking on Start then Run. Paste the following and then click on ok.

"D:\Documents and Settings\marty\Local Settings\Temporary Internet Files\Content.IE5\89GJ4703"

This should take you to the folder if it still exists.

Greg Palmer
Free Software for Adminstrators

http://www.palmersoft.co.uk

 

[bcastner]

Did you try in IE, Tools, Internet Options, General Tab, and click to Delete files under Temporary Internet Files?

See also: thread779-925236

There are several freeware utilities linked there to clean the temporary internet folder cache.