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I am trying to remove an old ACD fr

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havertyj

IS-IT--Management
Jan 27, 2014
35
US
I am trying to remove an old ACD from our system and having issues. I searched and found other threads discussing this issue, but following those threads I have not had any luck deleting the ACD. Here is what I am seeing:

>ld 20

PT0000
REQ: prt
TYPE: dnb
CUST
DN 1020
DATE
PAGE
DES

CUST 00


DN 1020
CPND
NAME ADMISSIONS FRONT DESK
XPLN 27
DISPLAY_FMT FIRST,LAST
TYPE ACDN

Then changing over to ld 23, I see the following:

OVL000
>ld 23
ACD000
MEM AVAIL: (U/P): 46265197 USED U P: 5039262 325618 TOT: 51630077
DISK SPACE NEEDED: 390 KBYTES
ACD DNS AVAIL: 23976 USED: 24 TOT: 24000
REQ prt
TYPE acdn
SCH0704
TYPE acd
CUST 0
ACDN 1020

TYPE ACD
CUST 0
ACDN 1020
MWC NO
DSAC NO
MAXP 22
SDNB NO
BSCW NO
ISAP NO
AACQ YES
ASID 17
SFNB 33 35 36 37 38
USFB 1 3 4 5 6
CALB 1 3 4 5 6 8 11
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
CALP POS
ICDD NO
NCFW 1700
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
HOML NO
RDNA NO
LABEL_KEY0 NO
ACNT
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
SIPQ NO
IVR NO
OBSC NO
OBPT 5
CWNT NONE

MEM AVAIL: (U/P): 46265197 USED U P: 5039262 325618 TOT: 51630077
DISK SPACE NEEDED: 390 KBYTES
ACD DNS AVAIL: 23976 USED: 24 TOT: 24000
REQ

If I try to out the ACD, I get the following:

REQ out
TYPE acd
CUST 0
ACDN 1020
SCH5302

SCH5302
This ACD-DN cannot be deleted because it is used as the default DN for
some CDNs.

Severity: Info

I cannot figure out how to find other CDNs that have it set to the default DN.

Any assistance would be appreciated.

Thank you!

John
 
In load 23
REQ prt
TYPE cdn
CUST 0
CDN <enter>

That will print all of your CDN's.
 
Great! Thank you! I should have known that, but it was not coming to me. After doing the listing of CDN, I was able to out two separate CDNs that were causing the issue. I was then able to out the ACD.

All good! Thank you very much!

John
 
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