TomBaltimore
MIS
I am having intermittent issues with web access on the office LAN.
When trying to access any website ( via IE latest version I get the page cannot be displayed. When I try to ping the IP (216.239.37.99) but I get no reply.
However, if I got to IE and access Goggle will then display and I can now ping (216.239.37.99) and use address again. It’s the same for any web site that is being accessed.
I can ping any internal IP, the firewall, and the LAN side of the router when the problem exists.
We use external DNS servers provided by the telecom company.
I’m toying with the idea of opening a trouble ticket with the telecom. But I wanted to check with the community for possible LAN side issues that could cause this before hand.
Also I’m not sure if I should tell them to check the DNS servers, our router, or the circuit.
Thanks so much!
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Tom Berger
Formix Solutions, Corp.
Baltimore, MD
When trying to access any website ( via IE latest version I get the page cannot be displayed. When I try to ping the IP (216.239.37.99) but I get no reply.
However, if I got to IE and access Goggle will then display and I can now ping (216.239.37.99) and use address again. It’s the same for any web site that is being accessed.
I can ping any internal IP, the firewall, and the LAN side of the router when the problem exists.
We use external DNS servers provided by the telecom company.
I’m toying with the idea of opening a trouble ticket with the telecom. But I wanted to check with the community for possible LAN side issues that could cause this before hand.
Also I’m not sure if I should tell them to check the DNS servers, our router, or the circuit.
Thanks so much!
---------------------------------------
Tom Berger
Formix Solutions, Corp.
Baltimore, MD