Hyperlinks in Excel 1

[Turpentine]

I have a document in which i cannot open the hyperlinks within it on one particular PC, but I am able to without an issue on another. I have also tried to create a new excel spreadsheet and created a hyperlink within that one and the hyperlink doesn't function in that one either. I am assuming that this is just a simplefix within my Excel options or something. Please let me know, if anyone else has ever had this issue and how they resolved it.

Thanks

 

[AnotherHiggins]

Where are the hyperlinks pointing? Not the C drive of the first computer, right?

You say it doesn't work.... what happens? Is there an error? If so, what is it?

What version of Excel are you running? Are both computers running the same version?

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[Turpentine]

There is no error message. All I see is breif blink of the window and then it closes.

Also the hyperlinks aren't pointing to anything locally. They are pointing to a network pdf files on a network drive.

The PC is running 2003 Excel and so is the other PC that it worked properly on.

 

[AnotherHiggins]

Just to be sure - if, on the trouble-PC, you browse to the network folder and open the .pdf, it opens fine, right?

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[AnotherHiggins]

Also - make sure that the "trouble-PC" is running the latest version of Adobe Acrobat.

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[Turpentine]

Yes, everything opens properly, if I browse to the document and open it that way.

Yes, the latest version of Adobe is installed too.

 

[AnotherHiggins]

A quick google found this article, which seems to describe what you're seeing:

http://support.microsoft.com/kb/897755

It says that it was a known issue with Acrobat Reader 7.0 but was fixed with 7.0.1.

Adobe Reader 8.0 was released in November of 2006. Not to beat the point into the ground, but you are positive that both machines are running the same version of adobe?

Given that there is a known problem that causes your symptoms, that seems like the most likely answer.

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