We've got a meridian opt61 which I know very little about (joined the company 6 months ago and basically "inherited" it).
I have a user at DN 1111. Up until recently, their calls were set to HUNT and FDN to DN 3333. However, now the setup is changed. They need to HUNT and FDN to 2222. And DN 2222's calls need to HUNT and FDN to 3333. The FDN is working fine, 1111's calls forward to 2222. But the HUNT is not, they keep going to 3333 instead. Despite the fact that I've changed and transmitted this numerous times. And if I do file > print > (any of the 3 options) it only ever mentions DN 2222, never 3333.
I temporarially changed 2222 to HUNT and FND to my DN (9999) incase maybe there was a problem here (that calls were going from 1111 to 2222 but going directly then to 3333 for some silly reason) but even then, they stil hunt to 3333.
I'm pretty new to this stuff, but if somebody could help me out, I'd REALLY appreciate it.
thanks in advance
I have a user at DN 1111. Up until recently, their calls were set to HUNT and FDN to DN 3333. However, now the setup is changed. They need to HUNT and FDN to 2222. And DN 2222's calls need to HUNT and FDN to 3333. The FDN is working fine, 1111's calls forward to 2222. But the HUNT is not, they keep going to 3333 instead. Despite the fact that I've changed and transmitted this numerous times. And if I do file > print > (any of the 3 options) it only ever mentions DN 2222, never 3333.
I temporarially changed 2222 to HUNT and FND to my DN (9999) incase maybe there was a problem here (that calls were going from 1111 to 2222 but going directly then to 3333 for some silly reason) but even then, they stil hunt to 3333.
I'm pretty new to this stuff, but if somebody could help me out, I'd REALLY appreciate it.
thanks in advance