peterdonnelly
IS-IT--Management
I have two terminals which have a MCR of 4497 against key 1. 4497 is a DN which no associated terminal against it. 4497 has an external DDI assigned to it. How can I set things so that if 4497 does not get answered by either of the two terminal users that it call forward's to reception? Am I thinking correctly at all or is there a best practise way to allow a user to have two DNs without having to assign a terminal to one of the DNs? Thank you