Hunt Group ?

[DTone]

Let see, 0X32 6.0 I have built a hunt group for a group of 5 phones already on the system, they have mail boxes for the ext.. When I put Hunt Group 687 on Path 2 of the CCR Tree and it it activated the first Ext. rings 2 times gos to next Ext. Rings 2 times then gos to next Ext. Rings 2 times then gos back to the AA menu. Checked trans Callback is set to 4 everything is set 4 rings. So my question is why will it not go to the forth Ext. and ring or the fifth Ext. or at least go to the overflow set. any help would be appericated. thanks
KDB

 

[jerryreeve]

try changing your transfer callback to 12 rings, the timer for transfer callback starts counting when the transfer is initiated and unless the call is answered by someone/thing the callback portion is initatied when the time completes not the number of rings on each phone.

JerryReeve
Communications Systems Int'l
com-sys.com