Thanks for any suggestions:
I've recently had users complain that they are able to collect VM from a group box, simultaneously.
Prior to our last VM upgrade this was not possible apparently?
Is there any way to limit Hunt Group VM collection, to one user at a time?
If two people collect the messages, both get the prompt that there are x new messages.
This causes duplicate follow up calls to clients. Neither knows that the other has already collected the VM.
I've recently had users complain that they are able to collect VM from a group box, simultaneously.
Prior to our last VM upgrade this was not possible apparently?
Is there any way to limit Hunt Group VM collection, to one user at a time?
If two people collect the messages, both get the prompt that there are x new messages.
This causes duplicate follow up calls to clients. Neither knows that the other has already collected the VM.