Hunt Group Vm to Personal Mailbox 1

[chazrc]

I have a hunt group with 3 members, that overflows to another group.

They want to remove the overflow, queue the calls, and then eventually go to one of the members mailbox. And not to the hunt group mailbox.

What is the best way to do this?

Thanks,
Chaz

 

[chazrc]

Thank you. We got it recorded and working.
One last issue:

On the VM PRO, I want to route option 3 off the main auto attendant, instruct callers to either press 1 to route to another group, "or please hold while we transfer you to scheduling."

This timed transfer afer we allow the caller to press 1 or not, is the part I am not sure of. I could make option 1 and 2 route for both of these groups, but it would be great for the caller if they were transferred automatically if they dont press 1.

Thanks again.

Chaz

 

[derfloh]

There is a timeout option in VMPro menu action exactly to cover what you want to have.

 

[chazrc]

Thank you. I will try it today