Hunt group transfer

[kondzio]

Hello,

I have a Norstar ICS 4.0 with Voice mail flash v2.0.10, I also have a CCR setup to route calls to a specific hunt groups for each menu choice. If no one picks up at that group, caller is automatically kicked back up by the AA to the top of the CCR tree. My question is can I put a voice mail box, that if no one from that specific hung group picks up a phone, caller instead of getting routed to the main menu will get forwarded to a voice box.

All help greatly appriciated, thanks.

 

[hawks]

Yes build a mailbox for that hunt group and overflow the call to voice mail. It has to be the hunt group extension.