TeLaPhOnEgUy07
Technical User
I'm not new to BCM's but not in any way an expert
I have a BCM 400 3.6
Trying to setup a hunt group that after hours i can push a couple buttons on my phone to forward the whole thing to my cell phone, i'm on call after hours and trying to set this up. i've been hitting a forward button on my phone and i guess by coincidence it worked or something happened and i got a phone call to my cell. i found out this morning that this is in no way working.
target line 241(TL241) is my target line that huntgroup(HG01) is associated with, extension 360 is our helpdesk and that gets forwarded to my extension that then forwards to my cell. extension 360 also had tl241 on it and had that phone unplugged during the day, i'd plug it in before i left and started forwarding stuff to me. for some reason line 241 will not forward to ext 360, which stops the whole process.
if anyone has any ideas please let me know.
i've also heard about ringing service, is that something i should look into?
I have a BCM 400 3.6
Trying to setup a hunt group that after hours i can push a couple buttons on my phone to forward the whole thing to my cell phone, i'm on call after hours and trying to set this up. i've been hitting a forward button on my phone and i guess by coincidence it worked or something happened and i got a phone call to my cell. i found out this morning that this is in no way working.
target line 241(TL241) is my target line that huntgroup(HG01) is associated with, extension 360 is our helpdesk and that gets forwarded to my extension that then forwards to my cell. extension 360 also had tl241 on it and had that phone unplugged during the day, i'd plug it in before i left and started forwarding stuff to me. for some reason line 241 will not forward to ext 360, which stops the whole process.
if anyone has any ideas please let me know.
i've also heard about ringing service, is that something i should look into?