I have a dept that wants their hunt group to ring all phones simultaneously. I have the hunt group going to a coverage group with the extensions populated. The hunt group type is ucd-mia, no acd, skill or vector. What's the best way to accomplish this?
Depending on the number of people you could make a terminating extension group (fits up to 4) or a coverage answer group (up to 100) to make a call to one extension that rings at several stations simultaneously.
For coverage answer group you need to make a seperate coverage path in which you point towards the coverage answer group. For overage criteria you would probably want 'All?' to 'y'.
Just link the coverage path with any other extension that you want, either hunt group or station extension and you are good.
Hi Is there a way to make all phones ring in a particular hunt group ? I vaguely recall there is a way of doing this, but seem to remember that it is limited to a set number of extensions within a group. Can anyone tell me how to do this? And also if it is possible to make more than say 10...
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