Bryan15370
IS-IT--Management
I'm trying to set up a 3 person hunt group.
Person 1: DN 250
Person 2: DN 251
Person 3: DN 252
I want all incoming calls to go to DN 250 and bounce if busy/bounce after 2 rings to DN 251 and so on.. and at the end dump to a voicemail.
I'm in Services->Telephony Services->Hunt groups
I select Hunt Group 1 - DN 625
I expand and select Members and add DN's 250,251,252
I set the group to be linear.
the other settings I leave as default.
I call in and try out the config.. i get the general mailbox, the phones dont ring at all. What did I miss?
Bryan
Person 1: DN 250
Person 2: DN 251
Person 3: DN 252
I want all incoming calls to go to DN 250 and bounce if busy/bounce after 2 rings to DN 251 and so on.. and at the end dump to a voicemail.
I'm in Services->Telephony Services->Hunt groups
I select Hunt Group 1 - DN 625
I expand and select Members and add DN's 250,251,252
I set the group to be linear.
the other settings I leave as default.
I call in and try out the config.. i get the general mailbox, the phones dont ring at all. What did I miss?
Bryan