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Hunt Group Question

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Bryan15370

IS-IT--Management
Mar 29, 2006
25
US
I'm trying to set up a 3 person hunt group.

Person 1: DN 250
Person 2: DN 251
Person 3: DN 252

I want all incoming calls to go to DN 250 and bounce if busy/bounce after 2 rings to DN 251 and so on.. and at the end dump to a voicemail.

I'm in Services->Telephony Services->Hunt groups

I select Hunt Group 1 - DN 625
I expand and select Members and add DN's 250,251,252
I set the group to be linear.
the other settings I leave as default.

I call in and try out the config.. i get the general mailbox, the phones dont ring at all. What did I miss?

Bryan

 
oh and yes, I assigned my lines to it. 061-064, 069,070
 
so from what i can see, as i dial different phone numbers of the 6 public lines.. the hunt group works with some and not with the rest. Any reasoning on that?

Also... when using Linear, it rings the second member of the group always and then bounces to the first member. And if nobody picks up it bounces to the general voicemail box. How do I get it to bounce to a particular mailbox?

I'm assuming i did have to set the auto-attendent to automatically transfer the call to the hunt group DN?
 
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