Hunt group overflow to overhead page?

[colotom]

Does anyone know if it is possible to have a hunt group overflow to an overhead paging speaker, and how to do it? If our receptionist hunt group is away from their desk or otherwise occupied, I would like to have the call overflow to the paging system, so that the call would ring overhead. Then, anyone can pickup the call. We've got a IPO 406 with 5610 and 5620 phones.

Thanks

 

[colotom]

Another option I was wondering about is whether a .wav file can be played over the paging system when the hunt group goes into overflow. Then, anyone can pick up the call. Is this possible and would it be a shortcode, a script in VMPro?

Thanks

 

[briancad]

If you already have an overhead paging system you can add a third party device that provides a "tone" over the speakers when it is activated by ring voltage.
Connect this device to an analog extension port. Put the extension port into a Hunt Group by itself. Assign this new hunt group as the overflow group for your original hunt group. Now when calls overflow to this hunt group the analog extension will ring causing the device to play a tone over your paging system.
You can set up a Call Pickup shortcode to answer the analog extension from any phone.