Hunt Group overflow to external number

[jkupski]

It is possible to have a hunt group overflow to an external number (i.e. cellphone, pager.)

I realize I can have a phone in a closet somewhere with a hard forward set up and use that as the overflow set, but I was hoping for a more elegant solution.

 

[Norstarguru]

Depends on which Hunt group Feature your using, If you have a CP150 You sure can..

Basic Call Center

John1@refurbphones.com
Norstarguru

 

[jkupski]

We have a NAM. I talked to my Vendor, and we discussed using the builtin Minuet, but decided against it based on the users having to logon/logoff.

We went with the overflow set in the closet strategy, with CFNA setup to go to the external number.