makemetrend
Technical User
Hi Guys! I just want to ask is it possible to configure a hunt group in IPOCC?
Could you tell me how?
Do we configure in the task flow or in agent group?
The client wants when there's an incoming call and then when it hits to a agent it will ring only 3 times and after that it will transfer to another agent.
Could you tell me how?
Do we configure in the task flow or in agent group?
The client wants when there's an incoming call and then when it hits to a agent it will ring only 3 times and after that it will transfer to another agent.