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Hunt group FWD to VM boxes.

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MrChuckles

IS-IT--Management
Jan 12, 2004
10
US
Can anyone tell me how to get a Target line that is in a hunt group to ring to its own mailbox. I have got it partially setup.
the call comes in and goes to the appropriate VM box after the approp CFNA time. I have a 7208 (2226) with 7 ANS DN on it (2227-2223). say target line 200 rings in and it is the only member of HG1. the call will go to vm box 2226.the same with target line 203 - goes to 2229 voice mail box. But if someone calls in to target line 203 at the same time someone calls into target line 200, the caller that rings 203 will go to the voice mail box of 200.

Please help, I am about ready to yank this thing and put something in that will actually work.
 
I'm confused as to the setup but sounds like Hunt groups and Answer DNs are mixed up maybe?
CFB issue maybe? make sure CFB is set to none!
Why does this set have 7 answer DN's on it? can you not use Hunt Groups only?
Maybe describe this 7208 setup and its purpose?

 
OK, I have finally gotten the final result.
I comepletely got rid of all the answer DN's and took all reference to extensions out of the target DN,s
I setup the HG's with 1 target DN in each HG, and added the 4 ext as members. I setup a mailbox that matched the HG # (2707....) and tested 50 ways and it worked like a charm. I had to make sure that the Broadcast HG was set to Queue so that the calls would still ring through instead of imm going to the VM greeting. Now I have 20 HG's w/1 TGline in ea, and 20 Matching MB's so that they will be answered 20 diff ways w/o having to use the Phantom DN issue.
CFB doent come into play when you have a HG and use it to route.

Thx for all the help and suggestions.
 
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