Hunt Group Enable over SCN

[rcc1000]

Hello all,

I have 6 systems SCN together all 9.1.12
They are just starting a process for callers to call in to location A.
At location A users can login/log out to whatever group when they are available to take calls.
I just programmed different Hunt Groups with the ICR pointed to these Hunt Groups & programmed buttons for Hunt Group Enable.

They now want users at their different locations B & C to login to those same Hunt Groups & help answer calls.
When I went to location B to test, I see I have the buttons programmed, but when I press the button I just get a beep.

So I'm assuming Hunt Group Enable doesn't work over a SCN?

Anybody have an idea to make it work?

Thanks

 

[joe2938]

did you add the users to the other hunt groups as unticked then they should be able to press the button and receive hunt group calls

 

[rcc1000]

Thanks Joe,
Totally forgot about doing that.
Thanks