Hunt group both collective and sequential?

[ECDerek]

Hi All,

I need two phones in my hunt group to ring collectively, but if those lines aren't picked up after a given time, I want the call to then go to a third phone. I can't figure out how to do this. Help?

 

[smokinjoe2938]

create an overflow hunt group with the one member, then add this overflow to the main hunt group, make the overflow group sequential

ACSS-SME,ACSS Avaya Aura Session Manager and System Manager,ACSS Avaya Scopia Solution,ACSS Avaya one-X UC Soft Clients,ACSS Avaya Session Border Controller, ACSS Avaya Aura Messaging,
ACSS Avaya Aura Call Center Elite, ACSS Avaya Aura CM and CM Messaging,ACIS Avaya Aura CM and CM Messaging, ACIS SME, ACIS Avaya CM 5.2.1

 

[Telecomboy]

Overflow the first group to another group that has the single member. Search the help files in Manager and you'll see how to do this.

 

[ECDerek]

Great--thanks!