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Hunt Group and multiple calls 1

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AvayaUser74

IS-IT--Management
Apr 25, 2006
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Is there any way in R8.0 to have multiple calls that come into a hunt group to ring the next line appearance on a user's phone?
 
Yes, call waiting settings :)


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)
 
Do you have the hunt group's ring mode set to "Collective Call Waiting"?
 
Set it to collective call waiting.
When it is set to collective only then it will only show on one call appearance.
This can be handy with different groups and priority of those calls.
A very important group should then be set to collective call waiting and others to collective.


BAZINGA!

I'm not insane, my mother had me tested!

 
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