http phone provisioning?

[Slider55]

I'm trying to get my 1140E to read the system.prv file using my TM 3.2 win 2003 server for the http server. The phone trys to boot, retrieves the Option 66 ie...

http://172.16.115.77

information from the dhcp server and then the phone trys to get a cfg file(I think from LLDP being set to yes by default) then it says "reading system.prv" then says that reading the system.prv file failed. It then trys TFTP whick I don't have set up. If I look at the phone settings afterward it shows the provisioning IP address that it retrieved from the option 66. As a test I put an .htm file in the root directory of the TM. I was able to brouse to it from a different PC using just the IP address

http://172.16.115.77/system.htm

So why can't the phone see the same system.prv file in the same directory. I'm using system.prv with file=t; and 1140E.prv with s1ip=172.16.118.17; and a few other provisioning options enough to get the phone working. Thats it I, now I don't have an 1140e.cfg. does it need one? Documentation leads me to beleave it doesn't.
Thank you.

 

[gwebster]

Couple of questions..
- Are you using C6R or C6T firmware as those are the minimum releases which support HTTP provisioning?
- Have you configured the DHCP option 66 string with a "

http://"

prefix to tell the phone to use http instead of tftp?
- Are the phones configured in a VLAN which is blocking access to the http server?

 

[Slider55]

Yes I'm using C6R at the present time and I have option 66 built in the same dhcp scope the phone gets its IP address from. This is the 172.16.115.x scope. I used a string value of "

http://172.16.115.77"

(without the quotes). I let my laptop get an address in the same range, I was able to brouse to my test file 172.16.115.77/system.htm in the default directory. The page popped right up with all the attributes. I then changed the file type back to .prv and tried the phone again, it failed. I even tried the same test through the data port on the same phone with success to the .htm file.
The port the phone is plugged in to on the data switch has a data vlan (200)and voice vlan(205) with the data vlan being the default lan that gives out a 172.16.116.x addresses. The 172.16.116.x dhcp scope also has my option 191 voice vlan info configured on it.

 

[GTexx]

I haven't had very much experience with "http:" provisioning but have you tried running a capture on the phone, maybe you'll see where/why it's failing. If you have access to the network switch and DHCP server you can try doing a capture based on the MAC. Otherwise Ethereal capture should be good enough.

 

[gwebster]

Is there a route from VLAN 205 to 172.16.115.77?

You could also try downloading a freeware TFTP program and seeing if that makes a difference.

 

[Slider55]

Sounds good I'll try a capture to ethereal but I'm not sure where to look once I get it captured...can you help with that info? I'm also downloading the solaris tftp as a fallback, I just really wanted to make the http provisioning work. That would be sweet for this new install.

 

[Slider55]

Well I finally got it working and as it turns out the problem with this was on multiple levels. First I discovered that port 69 was being blocked when I downloaded a TFTP client and used the solaris tftp software to transfer files between computers manually. After turning the firewall off in windows the TFTP worked so I tried the provisioning using

http://Ip

of my pc with the provisioning files in the inetpub/

http://wwwroot

directory and the phone downloaded perfectly. Went without a hitch, then I tried to use the TM servers home web directory to store the prv files as before but this time with the firewall turned off and still no luck the phone bombed out,"failed",the long and short of it is that I ended up using a different server that was on my network and it works fine, I never could figure out why TM on a windows 2003 server would prevent the phone from seeing the prv files. I even tried to switch the home directory back to the inetpub/

http://wwwroot

directory and I still couldn't even brouse to an htm file n that directory. I really wanted to be able to keep those files on that server. Do any of you web guroos out there know what would need to be set up on that TM server to allow the phone to use it. One more thought, the TM's default web directory was C:/Program files/Nortel/Telecom manager/Webservices/ , could this be too many levels for the phone to be looking for those prv files, is there a limit?