HP Printer: found new hardware wizard always appears

[hiker056]

Previously discussed in: thread779-1503179

Whenever i reboot my Windows XP, i always get an error window from the 'found new hardware wizard'.

Error appears:
=============
There is a problem installing this hardware

HP Photosmart C6200 series

Specified port is unknown.
==============

The recommendations in the previous thread didn't resolve the problem.

Recently i found that i get the error even if i'm not connected to my network (i.e. both wireless and LAN connections are down so i'm not connected to anything).

 

[goombawaho]

Interesting. Tell us if that works.

 

[hiker056]

tlcscousin,

Interesting article and showed promise. However i do not have the registry key the article recommends deleting currently on my system.

 

[linney]

Found new hardware message will not go away after install
thread779-740484

Disable new hardware wizard auto detect
thread779-797567

disable new hardware option
thread779-376415

For basic information have a read of "Installing devices overview" in the Help and Support program.


For help in checking Registry settings try this.

314479 - How to Add OEM Plug and Play Drivers to Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;314479&FR=1&PA=1&SD=HSCH

 

[tlcscousin]

If you browse to the HKey_Local_machine/Software/Microsoft/Windows/Current Version/Run
and
HKey_Current_User/Software/Microsoft/Windows/Current_Version/Run
Do you see any entry for the clean up \UIUCU.EXE or an entry calling for the printer?
If so back up the key and remove the entry

 

[hiker056]

Thanks for all the suggestions. However none seemed to take care of the problem.

FINALLY however i hit an item that took care of the problem:
I followed these directions from the following link:
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http://www.softwaretipsandtricks.co...ound-new-hardware-wizard-keeps-appearing.html

GO INTO DEVICE MANAGER
GO TO VIEW
SELECT SHOW HIDDEN DEVICES
CLICK THE PLUS SIGN NEXT TO PRINTERS....
IS THEIR AN EXCLAMATION POINT ? if so select properties check and see what it says
TRY SELECTING DISABLE from the properties of it OR SELECT UNINSTALL SEE IF THE PRINTER STILL WORK
=====================

I found about a dozen items with exclamation points that were hidden under the printers folder. All of them said 'unknown device". I removed them and now after at least 2 reboots i still get no pop up hardware detected wizard.

"I'm cured!"