HP Printer doesn't work using XP

[Toga]

I have a HP DeskJet 870Cse that I've used for 3 - 4 years using windows 98.....no issues. I recently installed Windows XP (Clean Install) and I can't get it to work no matter what I try!

I've been to the HP site for the best driver and all they want to do is give the procedure to install it from the XP disk......which I had already done....and re-done...and re-done. It simply doesn't want to work with XP....and talk about no help from the HP or Microsoft sites!

I apologize for sounding sinical but thus far....I've had to struggle with every periphiral device I have....so much for XP making things easier.

Anyone have any ideas????

Many Thanks

 

[graver]

try an 890c driver it worked for me Tamra Graver --CNA
*************************************
It is my job to comfort the disturbed
and disturb the comfortable..........

 

[Toga]

Tried the 890C driver....didn't work. Thanks for the suggestion though

 

[JennITChick]

What's the exact message you get when you try to use the printer? Jennifer Sigman
STILL unemployed...

 

[smah]

Also, how is the printer connected? I'm assuming that it could be USB or Parallel. Does Device Manager show any problems?

 

[Toga]

Found the problem. Apparently, I'm guessing a little, that XP changed the BIOS to enable Plug and Play.

My LPT port was set to auto preventing it from working properly with the plug and play setting enabled.

I changed the LPT setting to enabled and now it works.

I still feel, if this was the issue, that xp should have offered a little more assistance with this problem. Hell, I was ready to go back to Win 98!

Anyways....Thanks for your support as always!