HP OfficeJet Error: "Servo Processor Revision 2.4"

[Mortalkind]

When I turned my HP OfficeJet on today all of the lights blinked once then "Servo Processor Revision 2.4" was displayed. That is all it does. It just sits there with that message displayed and not leds on. Anyone know what causes this or how to fix it?

 

[gargouille]

Your message is too generic to give specific information...
which model?
Did you try powering down and turning it back on? Does the manual give you any ideas for switch combinations that reset it? or printing a test page?
Here's a link you may track down something:

http://makeashorterlink.com/?G10A62A42

 

[Mortalkind]

Thanks for the link gargouille; however, I've already been to the HP site. One other person asked the same question several months ago and never got a reply. It is a HP OfficeJet model number C2890A. Yes I have tried turning it on and off. And no, there is nothing in the manual about this problem. I checked printerrepair.com and there was one message on an old forum where someone had the same problem. They never got a reply. There just isn't much other information to give. When you turn it on the message immediately pops up. The motor doesn't start up. The print cartridge does not move into position. You cannot go into the menu, for that matter, none of the buttons have any effect. It seems that something is going wrong very early in the initialization phase.