HP LJ CP2025N

[maremac]

We recently installed an HP LJ CP2025N on our print server which is Win Server 2003 R2. The only driver I see on HPs website is the HP_CP2020_Net_Express_Install (HP Color LaserJet CP2020 Series PCL 6). The problem is that when printing from Excel, it prints gobblygook (very technical term). Excel is the only program I have found that has this issue with this printer. What do you think?
Thank you for your help.
mary

 

[hpwizzard]

Have you tested using a UPD (Universal Print Driver) ?

Driver URL :

http://h20000.www2.hp.com/bizsuppor...skId=135&prodTypeId=18972&prodSeriesId=503548

With the older PCL6 driver issues where seen with this printer when 1200 DPI resolution was selected in the driver causing "gibberish", "garbage or "wingdings" characters to be printed.
Alternately you might want to try a PostScript driver instead of a PCL.
If you are using the Excel 2010 version, this doc. might also explain a solution :

http://h20000.www2.hp.com/bizsuppor...02459052&prodTypeId=18972&prodSeriesId=503548