Have you tried printing a configuration/demo page directly off of the printer? This should give you a color chart or some kind of picture so you can judge the color.
The reason I am asking all of this is because I want to know if there is a hardware problem with the printer or if the problem lies with the colors just being printed differently than what is being displayed (probably a software problem)
If a page printed directly off of the printer comes out wrong then you probably have to have the printer calibrated. If it looks ok, then some adjustment my need to be made on your computer. If this is a network printer, does the same problem happen when printing from different computers? "Great minds discuss ideas, average minds discuss events, small minds discuss people."
--Admiral Hyman G. Rickover