HP L&TT unable to access MSL5026 Tape Library 1

[DSMCBackup]

Hi,

Has anyone had issues where L&TT Cannot access the tape library? It can access the tape drives ok, but not the library?

The MSL is on SCSI Bus 6, SCSI ID 0 and one of the drives is on SCSI ID 1.

 

[Cyklops]

What SCSI board do you use ?? Is it the RAID controller or a separate controller/
And, sorry for my question, what is L&TT??

 

[a228380]

hi I had massive problems when using the HP scsi controller I purchased with the loader. Returned the hp card and purchased and adaptec and all problems went away.

 

[davidmichel]

If there are any other devices on the RAID controller it is very likely to have problems.

make sure the library is disabled in the OS Device Manager.

Does Device Configuration setup the libary ok?

 

[DSMCBackup]

Hi to try and answer all question.

The device is sitting on an Adaptec SCSI card along with it and one of the tape drives.

Were using Windows NT. Device Config and backups all work just fine.

Im in the process of installing the ASPI layer to try and communicate with the library thru that rather than NT Miniport.

 

[DSMCBackup]

ASPI Layer didnt help - it did use it, but reported same error message which is:

"An error occured while the diagnostic function was started for the selected device.

 

[vschumpy]

You'll probably need the OS level drivers loaded for it for L&TT to work. Remember to disable them afterwards again though if you're done.

Did you check out the HP forums to see if there are any clues there ?

@Cyklops L&TT is HP's Library and Tape Tools utility which you can use to check basic functionality, update firmware, and product diag reports for HP. Quite like Compaq's Tape Server Management Console (TSMC), or StorageTek's Toolbox utilities if you ever used them.

 

[DSMCBackup]

I manage around 100 servers, and are all running L&TT fine except this one in particular.

Every other one works without needing the drivers installing.

The only avenue of investigation i have, is that before i took on administering this server, it was rebuilt.