HP 4200 Phantom Paper Jam

[jakeyman]

Hello All,
I have a 4200 that is giving me some issues here. User reports that late last week the printer started crunching pages up, but never jamed. Some of the pages had a small crease down one side, but coverage and speed was fine.

Today, that printer throws a fuser error at me. After replacement, the printer reports a paper jam in the front, then back of the printer. It is crazy, there is no jam. However, some small pieces of the fuser roller itself are mangled, and I suppose it's possible some of them broke off into the printer. I have cleaned it extensively with no luck.

Does anyone have a solution to this? Or - does anyone know ways to trick these things?

 

[gbaughma]

Replace the fuser.

However, some small pieces of the fuser roller itself are mangled

That's your problem.



Just my 2¢
-Cole's Law: Shredded cabbage

--Greg

http://parallel.tzo.com

 

[jakeyman]

I have replaced the fuser, as mentioned.

 

[gbaughma]

I have replaced the fuser, as mentioned.

... and? Did it solve your problem?



Just my 2¢
-Cole's Law: Shredded cabbage

--Greg

http://parallel.tzo.com

 

[jakeyman]

Today, that printer throws a fuser error at me. After replacement, the printer reports a paper jam in the front, then back of the printer."

After I replaced the fuser is when I get the errors that i see now...