How would you response 4 this??

[luckno]

If some warme headed (company wide accepted) convey the message through his staff member you that

call me befor you off for the day

insted of telling " I may have some works to do after office hours, can you do it ?"

how would you responce ? specially when he is not in your line in command??

(I got maaadddd ....)

 

[SQLSister]

Getting mad is almost never the correct response. In this case my response would depend on the political situation in the company. If this person has powerful policitical connections, I would probably inform my boss that he or she wanted me to call and then call and find out what was needed. No matter what the person wanted, I would be sure to keep my own boss in the loop. But more than likely I would do whatever task was requested (or find someone else who could do the task if I could not) because it isn't smart to torque off someone with a lot of political power. The exception would be if the person wanted me to do something that I felt was unethical or illegal (such as adjust the entries in the financial sysytem to "cook the books" or lookup personal data in the HR system. Then I would refuse (politely) and immediately start looking for another job at a different company.

If the person was not well-connected politically, I would simply ask my boss to handle it as all work requests should go through through him or her ideally.

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[Ed2020]

Probably not the best way to handle it, but I think I'd simply not return the call.

Outside the hours of 9am till 5pm is my time, not company time. I will almost always do overtime if it is requested, but when the overtime is expected the answer will *always* be no.

Ed Metcalfe.

Please do not feed the trolls.....

 

[DirkStruan]

Alternatively call him 3 hours before you leave to find out what the job is (just in case you thought you'd forget). You can then refer it to your boss if appropriate.

Remember 3 hours before, is still before!

D

 

[xmsre]

Forward the request to your immediate supervisor. Call your immediate supervisor before leaving for the day. This puts the request back in proper channels, and while respecting it, leaves the notification decision up to your immediate supervisor where it belongs.

 

[luckno]

Thanks for valuable views.

Let me share my experience.

I told the person who conveyed message to inform his boss to call me back.

He called me at 5.25 (5 mins before finishing work) then I told him that I can stay till 6.30 (extra hour). Real motivation was to sacrifice one hour in order to prevent complexity and incase it drags more than a hour, inform my Boss .

BUT HE WAS SMARTER THAN ME...
He had informed my boss and make alternative arrangement for his work. then told me that my help is not neccessary.

I called my Boss at 6.15 and told him that I was asked to do some work but I have to go at 6.30. Then he instructed me to show how to do the thing and go. Matter was simply sorted out.(I was no right as I spoke with the Boss hiding my awareness about the alternative arrangement)

 

[Fenrirshowl]

If you don't get paid anything for overtime....ring round the local theatres and see what shows are on and which ones have the most costly tickets. You can then tell the boss that you are due to see that show tonight, the tickets cost you whatever and that given you will be unable to sell them at such short notice you think it only reasonable that company reimburses you the cost.

Fen

 

[Stella740pl]

I haven't heard of companies reimbursing the cost of missed show, but even if they do, don't you have to show something for it (actual tickets, credit card statement, receipt, etc.)? Otherwise you can claim you missed a cruise to some islands - are they supposed to believe?

 

[Ed2020]

Surely overtime is optional? If they're not even paying you for it then surely the answer is a simple "no".

Ed Metcalfe.

Please do not feed the trolls.....

 

[Fenrirshowl]

Depends on who signs the expenses. If it's within reason (i.e. not a missed island cruise) it could go through on the nod and no-one will raise any questions - as I say, depends on the company but primarily the person signing it off.

Company: the bigger the better as there will be more expenses to be processed with attention being devoted to the far larger figures than is on your form & proof may only be required after a certain limit

Person: depends how relaxed they are dealing with staff/trust levels and how busy they are. If the cost of their time taken to deal with an issue is greater than the cost of the issue, interest diminishes as there are more important things to work on.

Of course it's best to ask a few subtle questions and know the official and unofficial policies from the start.

If there are issues and you need to backtrack, you could always have a discussion with your spouse/partner who can find someone to go with in your place. Worst case scenario is that you work the hours for nothing which is what you were probably going to do in the first place.

 

[philhege]

Whatever the reason for the request, I'd ask that it be put through official channels (here are ours):

1. Have a problem with an application or your computer/equipment? Call/email/fill out an electronic form for the help desk.
2. Need a new application; need a change/enhancement to an application; need a report; need data, etc.? Fill out our on-line application services request form. We will estimate the manhours necessary to fulfill your request. If it's less than x hours, we'll put the request in our shortlist queue. If it's more than x hours, your request will go before the System Steering Committee. The SSC is composed of all the senior vice presidents. They will approve/disapprove your request. They will prioritize approved projects, and we will work from that prioritized project list.

If I had to respond to every direct request with immediate action, I'd never get anything done. No more "pinball mode" for me; I won't work for another organization that doesn't have a request system in place. That's nothing but chaos, and opens the door for potentially abusive practices such as the one you're experiencing.

At the very least, the request would go to my boss. I won't/can't lift a finger without corporate approval, and this person would in effect be asking me to violate company and department policy.

My US$.02

Phil Hegedusich
Senior Programmer/Analyst
IIMAK

http://www.iimak.com

-----------
I'll have the roast duck with the mango salsa.

 

[luckno]

Thank you all, you all have opened many new ways that i should think.
Reading all your replies, i understood that you experience grate human freedom. I have little freedom, but many of my felolw sitizens never experience it. they have to work 12 or more hours for fraction of money i am erning and work like bulls. specially womens. (not in field of IT)

If they do something against this, government and busines mens blame them that they are discouraging so called investor and darkening the future of the nation.

 

[SQLBill]

I once was called just before the end of my day and asked to pull some data from the database for a report. No problem. It was a short-notice requirement from the client to the person who asked me. The person who asked me to do the work said he needed it in an hour. Okay, it was 'doable'. 15 minutes into it, I needed some information, so I called him. He had gone home. I called him on his cell phone and said "I thought you needed this urgently, but I can't get it done without this information from you. Can you provide it?" Of course he couldn't. I then said it will have to wait until tomorrow. Then I got my manager to send forth an email that all requests would have to be submitted one hour prior to my leaving and any short notice requests would REQUIRE the requestor to stay and be available until the work was completed. I never again got short-notice requests at the end of the day.

-SQLBill

Posting advice: FAQ481-4875

 

[SQLSister]

Good advice Bill. Nothing burns me more than someone passing a request on to me for a quick turn-around and then that person leaving. Or the short term must be done tonight request that the person you give it to doesn't open and look at for a month and then calls you back with some question.

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[rosieb]

Yup! Soon after I started at my current job I got an "urgent" request, I worked 2 days at home (in my own time) over the Easter holiday, only to find that the requestor was "too busy" to look at it for over a week. It turned out to be indicative.

That particular group now only get work done when it's fully specified. So three years on, they're still whining that I haven't written the reports they "need". They need "management reports", they want me to write some, then they'll tell me what's wrong with them. Apparently, writing any kind of a spec is "technical", so not their responsibility. Strange, "psychic" is not in my job description!

Rosie
"Don't try to improve one thing by 100%, try to improve 100 things by 1%