How to use VIV - Variables in Vectors 1

[wfranklin]

Hi guys,

I've a IVR, that it contains the options 1,2,3,4,9 all that be different is incorrect. Then, I should give a annoucement with info: "Digit incorrect" the process must be 3 times, after this I give a annoucement with info that I'm disconnecting the caller. How I can to do this, using the "Variable" on the Vector? I declared on the "change variables" but I cant understand how this process test my variable, and I dont know too how to set this in Vector.If possible, show me a example.

Thanks

 

[joesena]

change variables:
variable A (or whichever variable you'd prefer)
description Error Counter
type collect
scope L (local)
length 1
start 1

in your vector:
1 wait 2 seconds hearing ringback
2 collect 1 digits after announcement xxxx for none
3 goto step 12 if digits = 1
4 goto step xx if digits = 2
5 goto step xx if digits = 3
6 goto step xx if digits = 4
7 goto step xx if digits = 9
8 announcement xxxx ("Incorrect Option")
9 set A = A ADD 1
10 goto step 2 if A <= 3
11 disconnect after annoucement xxxx ("goodbye")
12 # Option 1 Handler
(et cetera)

 

[wfranklin]

Oh thanks for you response.

But, I have a other question.

What mean this " # " in the vectores? I see this but I dont know this mean rs.

Tks

 

[Stinney]

# is a commented line

- Stinney
"Scire ubi aliquid invenire possis, ea demum maxima pars eruditionis est"

"To know where to find anything is, after all, the greatest part of education"

 

[wfranklin]

Oh man, I thought that was it .

Thanks.