Hi guys! We've made several calls about possibly upgrading / updating the software version on our Nortel CallPilot Manager and have gotten nothing useful! We've called avaya, local phone people - nothing!
Our current version of call pilot manager is v.31.10.14.22
My question is, can someone please walk me through or possibly point me to the update directions? AND can someone link me to the correct version of the newest call pilot manager software (assuming we don't have it?)
We're experiencing a problem where we try to upload new voice prompts in VBK format from the web-based manager, and they will not take! We've never had this problem before - we recently upgraded computers to windows 7 using Internet Explorer 9...I assumed it was the browser so we've tried uploading using Chrome, Safari and Firefox as well but it's still not taking. Does someone have a workaround? I assumed upgrading our outdated callpilot manager software MIGHT cure the problem?
Matt
Our current version of call pilot manager is v.31.10.14.22
My question is, can someone please walk me through or possibly point me to the update directions? AND can someone link me to the correct version of the newest call pilot manager software (assuming we don't have it?)
We're experiencing a problem where we try to upload new voice prompts in VBK format from the web-based manager, and they will not take! We've never had this problem before - we recently upgraded computers to windows 7 using Internet Explorer 9...I assumed it was the browser so we've tried uploading using Chrome, Safari and Firefox as well but it's still not taking. Does someone have a workaround? I assumed upgrading our outdated callpilot manager software MIGHT cure the problem?
Matt