How to trigger to make a call

[TOPBAY]

I am trying to make an auto dialing system on the voicemailpro.
Somehow I want to trigger VMPro to make a call.
I am thinking to change database values from the other system (network monitoring system) and VMPro monitors DB, and once the VMPro found specified db value has been changed then starts the flow to make a call.
Is this doable?
If you have sample code or documents that would be great.
This is already happening in my Asterisk but I want to make it will IPO.
It doesn't have to be DB value change but somehow I want to let VMPro know that he needs to make a call.

 

[holdmusic34]

You need a developer.
The developer will write a script that is run in the event of a certain event occurring in the database.
I can imagine this database could dial as a TAPI extension on ONE extension only.
I can imagine it would be quite difficult to flag the call to a specific agent.

Genitally, you could have the database autoe mail the selected agent and then the agent could make the call from there.


'I want my hair back.' Says son at hairdresser.

 

[Gunnaro]

If it doesn't have to trigger immediately, one solution could be to run an alarm once an hour to check the status of a User Variable, or something similar.


Kind regards

Gunnar
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