friedtaters
IS-IT--Management
I have a Nortel norstar phone system. I have read many things online that should work. My problem still persists.
Without too much information, I have two employee's that swapped rooms, per high up management. I need to swap the two extensions 106<- ->109. I went into the system programming on the phone, and there is only an option to change fax DN. I am unsure if this is the DN I am supposed to change, I would think not since I am changing complete voice extension. I would change the lines on the phone punch box, but I am a new Administrator, and there is no extra wire's to adjust, and the whole thing is a complete nightmare. Its a horrid spaghetti server closet. Below is a link to the youtube video of me programming the phone and the options I get. Please any and all help is welcomed. I am a mere 1st year Network Administrator, and Nortel predates me :/.
Without too much information, I have two employee's that swapped rooms, per high up management. I need to swap the two extensions 106<- ->109. I went into the system programming on the phone, and there is only an option to change fax DN. I am unsure if this is the DN I am supposed to change, I would think not since I am changing complete voice extension. I would change the lines on the phone punch box, but I am a new Administrator, and there is no extra wire's to adjust, and the whole thing is a complete nightmare. Its a horrid spaghetti server closet. Below is a link to the youtube video of me programming the phone and the options I get. Please any and all help is welcomed. I am a mere 1st year Network Administrator, and Nortel predates me :/.