How to Store Avaya Phone contacts on IP office 500 v2

[jahangir303]

THE PROBLEM IS my phone contact disappear from my phone automatically and i dont have any contats backup".

Kindly guide me step by step how can i save my phone contacts on avaya so next time if i lost my contacts from phone, i should be able to recover it through Avaya. Your kind reply in this regard will be highly apperciated.


IMp Details:-
Exchange: IP office 500 V2
My Phone Model: 5621D01A

 

[jahangir303]

I am able to store contacts with the help of Users-Personal Directory option under Avaya IP office Manager.

But how can i automate the task, so if a user save any no on his Avaya Ip phone it will directly store on Avaya, so i can restore the conact if it deleted mistakenly.

 

[amriddle01]

That only works with the current handset range, the older 56/54 series aren't as integrated

 

[holdmusic34]

This is easy to back up your directory. You'll never forget.

Open config.

File>save as

You haven't lived until you've been affected by a lack of gratuitous arp.

 

[Okkie26]

I think he means personal directory.

That can only be backuped using a TFTP server, and settings in the 46xxsettings file.

 

[holdmusic34]

User directory is backed up as well. If's in the user tab.

You haven't lived until you've been affected by a lack of gratuitous arp.

 

[amriddle01]

2 different things, that's what I was saying, the 54/56 are stored locally on the handset, nothing to do with what's in the system. The 14/16xx and 95/96xx personal directory is the one shown on the system under each user

 

[Okkie26]

Same thing I told...

 

[holdmusic34]

Ahh ok. Thanks.

You haven't lived until you've been affected by a lack of gratuitous arp.

 

[jahangir303]

Please tell the exact procedure how to backup the personal directory, as i am not expert uer in Avaya. Step By Step Will be more helpful

 

[Pepp77]

You cannot on the 56xx handsets that you have.

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