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How to setup email notification for subscribers

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RickHorn

Technical User
Apr 14, 2010
11
US
I'm trying to figure out the step I am missing with setting up email notification of voicemails. We are running MM 5.2. I have the SMTP email address setup in subscriber options along with activiating Notify-Me. I have our smtp server programmed in "external hosts" and selected in Mail Options "mailbox gateway machine name". But when I leave a test message no email is received and when I check IMAP/SMTP logs for SMTP out it shows nothing. Any help would be appreciated.
 
Hi Rickhorn,

Sending a test email from the MSS was a known issue and finally addressed in Service Pack 2. What happens if you leave yourself a test message? Do you receive a notification?


wi00357887 When using MSS Diagnostic -> Mail Delivery the test mail doesn’t get delivered.
 
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