How to set # of rings before call is forwarded? 1

[Mattiekrome]

Hello again. Simple question this time. I have an Opt 61 system. I have one user who needs his phone to ring 9 times before it gets forwarded to voicemail. What would I change in his phone build to do this? The current setup is after 4 rings the calls go to voicemail. I looked but was unable to find anything in his phone build with a setting of 4. Thanks!

 

[EddieDuece]

Right after the CLS prompt is the RCO prompt. That's where you change it.


>ld 20


PT0000
REQ: prt

TYPE: tn

TYPE TNB
TN 36 0 6 6

DATE

PAGE

DES


DES CENSVC
TN 036 0 06 06
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
KBA 1
FDN 3353
TGAR 3
LDN NO
NCOS 2
SGRP 0
RNPG 1
SCI 0
SSU
LNRS 16
XLST
SCPW 1234
CLS CTD FBD WTA LPR PUA MTA FNA HTA TDD HFA GRLA CRPD STSA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTA CLBD AUTU
GPUA DPUA DNDD CFXA ARHA FITA CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID RNGB AGRD MOAD
AHA DDGA NAMA
DRDA
USRA ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0<------------------HERE!
HUNT 3353
LHK 1
LPK 6
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 2973 6 MARP
DNRO 0
DNRI 0
CPND
NAME Eddieduece
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 7001 0 MARP
DNRO 0
DNRI 0
02 TRC
03 MSB
04 MIK
05 MCK
06 DI

 

[RS528]

It's cofigured via the RCO (0, 1 or 2)prompt on the set.
The RCO prompt is related to the CFN0, CFN1, CFN2 and the DFN0, DFN1, DFN2.
If CFN2 and DFN2 are configured with a 9 and your set has configured with RCO 2 your phone is going to your voicemail after 9 rings

 

[RS528]

CFN0
CFN1
CFN2
DFN0
DFN1
DFN2

Are configured in LD 15 RDR datablock

 

[PEMpal]

Use LD 21 to see what values are currently stored in CFN0, CFN1, etc:

LD 21
PT1000
REQ: prt
TYPE: rdr
TYPE RDR_DATA
CUST 0
TYPE RDR_DATA
CUST 00
OPT CFO CFRD PVCD CWRD
FNAD FDN
FNAT FDN
FNAL FDN
CFTA YES
CCFWDN
CFN0 4
CFN1 2
CFN2 1
DFN0 4
DFN1 2
DFN2 1
MDID YES
NDID YES
MWFB YES

In this example, CFN0 is set for 4. That means any phone that has RCO set to "0" will ring 4 times. CFN1 is set for 2. Again, any phone with RCO set to "1" will ring 2 times.
In other words, the RCO value is just a POINTER to the RDR table. You only have three choices, 0 or 1 or 2.

Now, if you want a phone to ring 9 times (which is absurd, in itself, since most callers give up after around 6 rings), you have to change (use LD 15) one of the CFN values to 9. Bear in mind that this means ANY phone with that CFN value in RCO will ALSO start getting 9 rings.

Hope this helps.