How to set a single line phone to roll over to another ext when busy

[jamser]

I have a user that wants a single line phone to roll over to another single line phone when one is busy i have setup hunt to that ext that they want it to go to is that all i have to do.

 

[cmawbey]

does it work ???

 

[trvlr1]

CLS HTA FNA
FDN xxxx
Hunt is where the call will go if no one answers the call. FDN is forward when busy.

 

[jamser]

is fdn a cls because when i try to use it i get a sch0101 and when i try to all it to the cls on the phone i get a sch0341

 

[jamser]

add not all

 

[trvlr1]

You must be talking about an analog set then, that is FTR FDN xxxx

 

[jamser]

thanks for the quick response that fixed my problem.

 

[RickyPone]

trvlr has it backwards. Hunt is the busy treatment and fdn is where it goes if no one answers. Make an easy change. Define the hunt and then change cls to hta.

 

[RickyPone]

Nevermind I see you have it fixed.