How to send notice to emails sent to accounts no longer in existance..

[workerbee352000]

We have a particular prior employee that wants all inbound email messages sent to his non-existing email account to properly notify those people that he no longers works for the company.....

I've not seen anything in exchange 5.5 that allows for this, or even can be configured to just bounce the message back.

Any ideas?

 

[Timebomb]

I may be missing the boat here, but if you want a specific message to go back stating that a user is no longer with the company, you could try creating an e-mail user "Old Employees" and aliasing it with the old employees e-mails. Go into an outlook client and attach to this user. Create a rule that states all messages coming into this account, reply with a specified e-mail then delete. Have the e-mail state that the employee they were trying to contact is no longer with the company, if they need assistance, please contact "info@yourcompany.com" or some other general address. After you have done this, hide this user from the address book. (User properties, advanced tab) and let them sit.

I would check with your HR department on proper wording and exactly how they want this handled. You could go back and periodically clean out the alias list with addresses over x months.

Hope this helps.



Tom Backus
Network Administrator
Hitchcock Industries
Bloomington, Minnesota.
backust@hitchcockusa.com

 

[cq]

WRT bouncing the message back, this will happen automatically if the mail address is invalid.

Pete

 

[JMcLane]

If the goal is just to notify people that this employee is no longer with the company, you could turn on OOF and put whatever approiate message you want.

 

[workerbee352000]

Thanks everyone for the input. I like the idea of a "old employee" user that's hidden.

I'm trying to figure a long-term solution and this seems to fit.

 

[JMcLane]

I may be wrong here but I believe that to use rules the client must be open. You could still do the old employee's mailbox with alias's of all the old employees.

 

[Timebomb]

It does depend on the rule. We have a user set up that simply e-mails back a site name to our internal people. I have the rule set up to auto reply and delete the messages, and it works great. Our CEO also has a rule set up to auto forward everything to his AOL account. If you try to do certain things, it does require the client.

Hope that helps to clear thing up just a bit.



Tom Backus
Network Administrator
Hitchcock Industries
Bloomington, Minnesota.
backust@hitchcockusa.com