how to retrieve seond digit from the buffer

[Wolfdzn]

if you collect 1 digit, and the user presses 2 digits,, the system will process the first digit, but will keep the second digit in a buffer. And that digit can be used later,,,

how can I retrieve second digit from the buffer ? for example is caller is pressing two digits when 1 digit is collected...

referee to this :

http://www.tek-tips.com/viewthread.cfm?qid=1487831#post

 

[Zen216]

when you want to use the second digit, just use a
collect 1 digit after announcement none

then process that digit how you want to...

 

[Wolfdzn]

my questions is :

01 collect 1 digit after announcement none (This will only collect single digit)

if caller enter 12 then second digit will be discarded from the system as we are collecting only 1 digit ? isn't ?

my challenge is our extension starts with 6xxx and in vector we also have menu option 6, caller is entering extension number like 6001 but call is being routed to option 6 from the vector, I want to check if caller is pressing two or more digits while collecting one and how to handle it..

 

[Zen216]

if all of your extensions are in the 6xxx range, then do not have an option 6 in your menu, have 1-5 and 7-9 as your options, then when you check for input, if it is a 6, you know the caller is trying to enter an extension, so you can collect the other 3 silently, and concatenate them together.